PRIVACY POLICY

1. information we collect

We may collect the following information:

• —name
• —phone number
• —email address
• —delivery address
• —billing information
• —order details
• —payment status
• —customer support messages
• —website usage data
• —device and browser information
• —IP address
• —marketing preferences

2. payment details

We do not store full card details. Payments are processed through secure third-party payment providers.

3. how we use your information

We use your information to:

• —process orders
• —confirm purchases
• —deliver products
• —contact you about your order
• —provide customer support
• —handle returns and exchanges
• —detect fraud or misuse
• —improve our website and services
• —send marketing messages, if you agree to receive them
• —comply with legal obligations

4. sharing your information

We may share limited information with trusted third parties when needed, including:

• —payment providers
• —delivery companies
• —website hosting providers
• —analytics tools
• —customer support tools
• —marketing platforms
• —legal or regulatory authorities when required

5. minimum sharing

We only share the information needed for the service to work.

6. cookies & tracking

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website performance, and support advertising or analytics.

You can control cookies through your browser settings.

7. marketing messages

If you subscribe to BUG updates, we may send you emails, SMS, WhatsApp messages, or ads about drops, offers, restocks, and brand updates.

You can unsubscribe or ask us to stop marketing messages at any time.

8. data protection

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no online system is 100% secure.

9. your rights

You may contact us to request access, correction, update, or deletion of your personal information, subject to legal and operational requirements.